Step 3: Customer Energy Audit  
The energy audit is a web-based needs assessment template that collects data about the  customer’s current usage for a specific type of energy product; a customer can have as many audits done as they want, such as one for lighting options, one for solar hot water, and one for photovoltaics.  USAem specifically designed the template data entry form to capture the details needed to review the current carbon footprint and energy usage.  The data can be entered self-service by the member customer or by an installer matched to the customer based on product and/or geographic area or other criteria. If customer financing is requested the application for the payment plan chosen is collected so that the customer can be pre-approved. The cost of an energy audit can be applied as a discount if a solution is purchased.
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